📄️ How do I activate and connect my HitPay payment gateway sub-account?
Open [My Profile] -> [Online Payment Settings] to start or continue the HitPay onboarding flow, then return to [Configure API] and verify your [Business API Key] and [Salt].
📄️ How do I activate and connect my Stripe payment gateway sub-account?
从 BookStack 同步的内容
📄️ How do I change my login password?
Change the password you use to sign in to your operator account from Web or App.
📄️ How do I configure automatic charge generation rules?
Choose whether tenancy bills follow the tenancy start-date cycle or the calendar month on Web and App.
📄️ How do I configure date, time, and address formats based on my country/region?
Review the country/region setting in [Region and Currency]. Web shows example date, time, and address formats, while App shows the same country/region and related display settings.
📄️ How do I configure late fee rules for tenant charges?
Configure the company-wide late fee rules, limitations, automatic save behavior, and notification linkage for tenant charges on Web and App.
📄️ How do I configure my company information in the system?
Open [My Profile] -> [Company Information] to update the company details that appear on receipts and contracts.
📄️ How do I enable the Google Maps auto-fill feature for address input?
Open [Account Settings] -> [Region and Currency] to turn the Google Maps address autofill setting on or off on Web and App.
📄️ How do I log in to my ForentX account for the first time?
Open the public [Log in] page on Web or App, choose [Email] or [Cell Phone], and sign in with your existing account.
📄️ How do I manage the payment methods for my subscription?
Use [Subscriptions] on Web or [Subscription] in the App to review the card used for subscription billing. Web also lets you add another card, set the default card, or delete a non-default card.
📄️ How do I purchase more units if my quota is insufficient?
Use [Subscriptions] on Web or [Subscription] in the App to review your current plan. If you need to buy more units, use Web to increase [Number of units] until [Subscribe] becomes available.
📄️ How do I register and create my main ForentX account?
Start from the public [Log in] page, choose operator registration, then complete phone verification and password setup on Web or App.
📄️ How do I set the number of days for advance generation of recurring charges/bills?
Open Account Settings, then update [Bill Leading Time] to control how many days before the due date recurring charges and bills are generated and posted.
📄️ How do I set up my personal profile and preferred language?
Use [My Profile] on Web to update personal or company information, and use the language selector on Web or the App login screen to change the current interface language.
📄️ How do I set up overdue reminders for charges?
Open [My Profile] -> [Notification Rules], switch to [Financials], then edit the [Charge Overdue Reminder] rule for [Operator] or [Tenant].
📄️ How do I upgrade my current subscription plan?
Open [My Profile] -> [Subscriptions] -> [Subscription] to review available plans, adjust resource quantities, and continue when [Subscribe] becomes available.
📄️ How should I add and manage my bank account information?
Add and manage the contract-generator bank accounts from [My Profile] on Web, and confirm that the current Property Operator App does not provide this page.
📄️ What key data does the ForentX dashboard contain?
Open [Dashboard] on Web or [Home] on App to review the current dashboard cards, understand what each card group tracks, and adjust the cards shown for your account.
📄️ What should I do if I forget my password?
Reset your password from the public [Log in] page on Web or App, complete security verification, and create a new password with the current on-screen rules.
📄️ Where can I view my current subscription plan information?
Open [Subscriptions] on Web or [Subscription] on App to review your current plan, usage, add-on services, payment details, and default payment method.
📄️ Where should I set the default currency for my account?
Open [Region and Currency] in [Account Settings] to set [Currency] and [Currency Display Format] on Web or App.