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How do I activate and connect my Stripe payment gateway sub-account?

Overall Process​

The entire activation process follows a three-step strategy: "Platform Guidance → Official Website Registration → Activation Complete," minimizing your operational burden.

Process StagePlatform / Operating EntityKey ActionCore Output
1. Initiate ConnectionForentX PlatformMerchant clicks the Stripe application button and fills in basic email and country information.Stripe Sub-Account successfully created
2. Official Verification KYCStripe Official WebsiteSet login password, submit company details, KYC identity verification, bind bank withdrawal account.Stripe Account Activated Status
3. Final ActivationForentX PlatformMerchant is redirected back to the platform, and the Stripe status is automatically updated.Stripe Channel Status: Completed

Specific Operation Steps​

Step 1: Initiate Connection on ForentX Platform​

In your ForentX Landlord Backend, please follow these steps:

  1. Log in to the Landlord Backend and navigate to "Online Payment Settings" in the right-hand menu bar.
  2. On the right side of the page, find the "Stripe" option and click the "Click to Apply" button.

Stripe card in Online Payment Settings

Stripe application entry

  1. A pop-up window will appear where you fill in basic information, selecting the Country/Region, Business Type, Business Name, Statement Descriptor, and desired Payment Capabilities.

Stripe application dialog

Step 2: Official Verification (KYC)​

Note: The registration process in the test environment is largely consistent with the live environment. The following examples use the test environment.

1. Business Type

Stripe business type

2. Company Details

Stripe company details form one

Stripe company details form two

3. Company Representative

Stripe company representative

4. Bank Details

Stripe bank details

5. Verification Documents

Stripe verification document one

Stripe verification document two

6. Submit Information and Wait for Review

Click the [Confirm] button at the bottom to complete the onboarding process.

Stripe submit review

Step 3: Status Activation​

The merchant is redirected back to the platform, and the Stripe status is automatically updated to [Completed]. After the information review is approved, the Stripe payment method will be officially enabled.

Stripe completed status


Reference: All Required Information​

ModuleRequired Information
Business TypeMobile phone number, verification code, email
Company DetailsLegal business name, business name (optional), company registration number, business address, company phone number, industry, company website
Company RepresentativeLegal name, email address, position, date of birth, home address, company phone, identity document number
Bank DetailsAccount holder name, select bank, select branch, account number
Business OwnersIndividuals holding 25% or more of the company's shares must be added. If the business owner is the same as the company representative, this can be skipped; otherwise, information must be added, consistent with the [Company Representative] details
Verification DocumentsPhoto of identity document