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How do I purchase more units if my quota is insufficient?

Use [Subscriptions] on Web to buy more unit capacity for your current plan. In the App, you can review the current plan and usage, but the unit purchase controls are not available.

Entry:

  • Web: [Profile icon] -> [Subscriptions] -> [Subscription]
  • App: [Home] -> profile avatar -> [Subscription]

Web​

Step 1 Click the top-right [Profile icon], then choose [Subscriptions].

Subscriptions entry drawer

Step 2 Open the [Subscription] tab and review the current plan controls.

Subscription plan overview

Use [Number of units] to set the new unit quantity for your current plan.

The same area also shows [Number of Sub Accounts] and [Cloud Storage], but unit top-up depends on the quantity entered for [Number of units].

Step 3 Increase [Number of units] until the action button on your current plan changes from [Current Plan] to [Subscribe].

Adjusted subscription plan

Step 4 When the plan and quantity are valid, click [Subscribe] and continue to the next payment step.

App​

Step 1 Open [Subscription] to review your current plan, billing cycle, and current unit usage.

Subscription overview on the App

Platform differences​

  • Web lets you increase [Number of units] and continue to [Subscribe] when the quantity is valid.
  • App currently shows the current plan and usage only. It does not provide [Number of units] inputs or a [Subscribe] button for unit purchases.

Note:

  • Plans that are not yet available for purchase show [Notify Me] instead of [Subscribe].
  • Review the order details before confirming payment. Your unit quota changes only after the payment flow is completed successfully.