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How to bind a new smart lock to my property or unit?

Use the operator App near the lock to scan, pair, and bind a new smart lock to the correct property or unit.

Entry:

  • [IoT Devices] -> [Add Locks]

Web​

The current bind-new-smart-lock flow is not completed from Web Admin. Use the operator App near the device instead.

App​

Step 1 Turn on Bluetooth, stay close to the lock, and open [IoT Devices] -> [Add Locks].

Open Add Locks in the operator app

Step 2 Select the smart lock brand, then choose the property or unit you want to bind.

Select smart lock brand Select property or unit

Step 3 Start scanning for nearby locks, choose the target [Lock ID], and continue until the bind flow finishes.

Scan nearby smart locks Choose the lock ID to bind Complete the smart lock binding flow

Platform differences​

  • The current bind flow depends on native Bluetooth permission, scanning, pairing, and bind actions in the operator App.
  • Web Admin can review locks after they are already bound, but it does not replace the app-side bind flow.

Note:

  • Keep the phone close to the lock during scanning and pairing.
  • If the lock does not appear, confirm the lock is powered on and not already bound elsewhere.