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Can a unit or property be bound to multiple smart meters?

Use [Smart Meters] when you add a meter or link an unlinked meter. On both Web and App, the current binding flow allows only one active smart meter of the same device type for the same [Property] or [Unit] at a time.

Entry:

  • Web: [Smart Devices] -> [Smart Meters]
  • App: [Smart Devices] -> [Smart Meters]

Web​

Step 1 Open [Smart Meters]. Use [Add Meter] to add a new meter, or use [Link Property] on an unlinked meter from the list.

Web Smart Meters overview

Step 2 On [Add Meter], keep [Link Property] turned on, then choose whether the meter should be linked to a [Property] or a [Unit].

  • The selector only lists targets that are currently available for smart meter binding.
  • If the same property or unit already has an active smart meter of the same device type, it is not offered as another active binding target.

Web Add Meter form

App​

Step 1 Open [Smart Devices] and stay on the [Smart Meters] tab. Tap the add icon, then choose [Add Meter], or use [Link Property] on an unlinked meter from the list.

App Smart Meters overview

Step 2 In [Add Meter], keep the property-link switch turned on, then choose whether to bind the meter to a [Property] or a [Unit].

  • App uses the same bindable target rule as Web.
  • If the selected property or unit already has an active smart meter of the same device type, you cannot keep it as another active smart meter binding.
App Add Meter form

Platform differences​

TopicWebApp
Entry[Smart Devices] -> [Smart Meters][Smart Devices] -> [Smart Meters]
Add a new meterClick [Add Meter] on the pageTap the add icon, then choose [Add Meter]
Link an unlinked meterUse [Link Property] from the listUse [Link Property] from the list or meter actions
Binding ruleSame property or unit can keep only one active smart meter of the same device typeSame property or unit can keep only one active smart meter of the same device type

Note:

  • This limit is enforced per device type. This article covers smart meters.
  • If you need to replace the current smart meter, unlink the existing one first, then bind the new meter.
  • The available property and unit options depend on the current bindable target list returned by the system.