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How do I configure automatic charge generation rules?

Use [Charges/Bills Generation] to choose whether tenancy-related bills follow the tenancy start-date cycle or the calendar month.

Entry:

  • Web: [My Profile] -> [Account Settings]
  • App: [Home] -> top-right profile avatar -> [Account Settings]

Web​

Step 1 Open [Account Settings], then scroll to [Rental / Bill Automation / Contract].

Step 2 In [Charges/Bills Settings], review the two available generation rules, then select the one that matches your billing policy:

  • [Billing by tenancy start-date cycle]
  • [Billing by calendar month]

Rental / Bill Automation / Contract

App​

Step 1 Open [Account Settings], then switch to the [Rental / Bill Automation] tab.

App Rental and Bill Automation section

Step 2 Tap [Charges/Bills Generation], then choose the generation rule you want to use:

  • [Billing by tenancy start-date cycle]
  • [Billing by calendar month]
App Charges and Bills Generation options

Step 3 After you choose an option, App saves the updated mode automatically.

Platform differences​

TopicWebApp
Entry[My Profile] -> [Account Settings][Home] -> profile avatar -> [Account Settings]
Section name[Rental / Bill Automation / Contract][Rental / Bill Automation]
Where you change the ruleInline under [Charges/Bills Settings]Choice sheet opened from [Charges/Bills Generation]
Save behaviorSaves valid changes automatically after you switch the ruleSaves automatically after you choose an option

Note:

  • [Billing by tenancy start-date cycle]: each bill cycle follows the tenancy start date. For example, if a tenancy starts on the 10th, the cycle runs from the 10th to the 9th of the next month.
  • [Billing by calendar month]: bills align to the calendar month. If a tenancy starts mid-month or near month-end, the first and last months are prorated, and later cycles run from the 1st to the last day of each month.
  • The selected generation mode is used for future bills created from tenancy cycles.