How do I recharge my smart meter using the app?
You can start a recharge from the tenant home screen or from the meter detail page.
Entry:
- [Home] -> [My Smart Meter]
- [Smart Meter Information] -> [Recharge]
Step 1 Open the smart meter you want to recharge.
You can start from:
- the smart meter card on [Home]
- the [Recharge] action in the meter detail page
Step 2 On [Electricity Recharge], confirm the meter information:
- property or unit
- [Meter ID]
Step 3 Enter the recharge amount or tap one of the quick recharge amounts.
Step 4 Review the current recharge summary:
- [Equivalent Energy]
- [Energy Recharge]
- [Tech Service Fee]
- [Total]
Step 5 Tap [Recharge].
Step 6 If the current checks pass, the tenant app creates the electricity payment order and continues to the payment flow.
Note:
- The current tenant app checks whether online payment is available before it lets you continue.
- If the configured currency does not match, the app shows the current [Currency Mismatch] message and stops the recharge.
- If the electricity price has not been configured, the app blocks the recharge.
- This flow is for the tenant smart meter recharge page. It is not the operator recharge screen.