How do I check my smart meter's real-time balance in the app?

You can check your latest smart meter value from the tenant home screen first, then open the meter detail page for the full live status.

Entry:

• [Home] -> [My Smart Meter]

Step 1 Open the tenant home screen.

Step 2 Find the [My Smart Meter] card.

The current card shows:

• [Remaining Credit] for prepaid meters
• [Current Reading] for postpaid meters
• the latest power status

Step 3 Tap the smart meter card to open [Smart Meter Information].

Step 4 Stay on the [Overview] tab.

The current detail page shows:

• [Remaining Credit] or [Current Reading]
• [Power On] or [Power Off]
• [Online] or [Offline]
• [Connected] or [Disconnected]

Step 5 If your meter supports Bluetooth, you can also see the current Bluetooth status on the same page.

Note:

• The tenant app uses the same meter detail page for both prepaid and postpaid meters.
• The main value changes by billing mode:
  • prepaid -> [Remaining Credit]
  • postpaid -> [Current Reading]
• The current tenant app shows the meter value in kWh.