Can I still use the App to unlock the smart lock without an internet connection?
Not reliably. In the current tenant app, the unlock flow still starts with an online request before the Bluetooth unlock step begins.
What the current app does:
- [Home] -> [My Smart Lock] is the current tenant entry
- before the app starts the native Bluetooth unlock action, it first requests the current lock data from the server
- after the unlock attempt, the app uploads the unlock result back to the server
What this means:
- if your phone has no internet connection, the app may not be able to prepare the current unlock session
- even if you are standing near the lock, the tenant app should not be treated as a fully offline unlock tool in the current version
Recommended action:
- Restore mobile data or Wi-Fi.
- Return to [Home] -> [My Smart Lock].
- Start the unlock action again when the card shows the current unlock state.
Note:
- This article is about the current tenant app flow, not an older BookStack path that described offline eKey usage.
- The current unlock flow is a Bluetooth unlock flow, but it still depends on online preparation and result sync.