Can I still operate the smart meter with the App when there is no internet connection?
No. The current tenant app should be treated as an online flow for smart meter use.
What the current app does:
- [Home] -> [My Smart Meter] loads live meter information
- the meter detail page loads current balance, usage, and logs from the server
- [Recharge] checks payment gateway availability, currency match, and price configuration before it sends you to the checkout flow
What this means:
- if your phone has no internet connection, the tenant app cannot reliably refresh the latest smart meter data
- the current tenant app does not expose a separate Bluetooth direct-control page for tenant smart meters
- you should reconnect first before you check [Remaining Credit], [Current Reading], [Energy Consumption], [Recharge], or billing logs
Recommended action:
- Restore mobile data or Wi-Fi.
- Open [Home] -> [My Smart Meter] again.
- Refresh the meter page before you continue.
Note:
- If you were in the middle of a recharge, reopen the meter page after the network recovers and confirm the latest status again.
- This article reflects the current tenant app code path. A dedicated offline smart meter operation mode is not part of the current tenant flow.