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How do I handle outstanding bills and deposits during a landlord's Check-out?

After a landlord tenancy is ended, use [Ended Tenancy Details] to review what still needs to be settled with the landlord and what deposit balance still needs to be collected back.

Entry:

  • Web: [Rentals] -> [Landlord Tenancies] -> open an ended landlord tenancy -> [Ended Tenancy Details]
  • App: [Rentals] -> [Landlord Tenancies] -> open an ended landlord tenancy -> [Ended Tenancy Details]

Web​

Step 1
Open the ended landlord tenancy and go to [Ended Tenancy Details].

  • The current Web page groups the settlement result into [Outstanding Bills] and [Deposits Held].
  • [Remaining Outstanding Bills to Pay] shows the amount that still needs to be settled with the landlord.
  • [Remaining Paid Deposit to Collect] shows the deposit amount that still needs to be collected back from the landlord.

Ended landlord tenancy financial overview

Step 2
Review the bill and deposit records on the same page.

  • In [Outstanding Bills], review the bill title, due date, status, original amount, settled amount, and remaining amount.
  • In [Deposits Held], review the deposit title, due date, status, original amount, refunded amount, and remaining amount.
  • Use this page as the current source of truth after the landlord check-out is completed.

App​

Step 1
Open [Landlord Details] for an ended landlord tenancy, then switch to [Ended Tenancy Details].

  • The App keeps [Ended Tenancy Overview], [Check Out Details], [Outstanding Bills], and [Deposits Held] in the same tab.
  • The summary bars show the remaining outstanding amount and the remaining paid deposit to collect.
App ended landlord tenancy financial overview

Step 2
Expand a bill or deposit card when you need the breakdown.

  • Each card shows the original amount and remaining amount first.
  • Expanding the card shows the withheld or refunded amount, due date, and description.
  • This is the fastest way to confirm which record is still open before you finish the settlement.

Platform differences​

TopicWebApp
EntryOpen an ended landlord tenancy and click [Ended Tenancy Details] from the detail flowOpen an ended landlord tenancy and switch to the [Ended Tenancy Details] tab
Settlement layoutDedicated detail page with section tablesSettlement tab inside [Landlord Details] with expandable cards
Financial scope[Outstanding Bills] and [Deposits Held][Outstanding Bills] and [Deposits Held]

Note:

  • Review [Outstanding Bills] and [Deposits Held] together because they describe the same ended tenancy settlement result.
  • This article is for reviewing the recorded result after check-out is completed, not for starting the landlord check-out flow itself.