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How do I set a property's status to "Inactive"?

You can make a property inactive from [All Properties]. Web opens the confirmation from the property detail page, while App opens it from the property card's [More Operations] menu.

Entry:

  • Web: [Properties] -> [All Properties] -> open the property
  • App: [Properties] -> [All Properties] -> property card -> [More Operations]

Web​

Open the property and start the status change

  • Go to [Properties] -> [All Properties], then open the property you want to update.
  • Confirm the property is currently [Active], then click [Deactivate] in the top-right corner of the property detail page.
  • When [Make Inactive Confirmation] appears, review the warning and click [Deactivate Property].

Deactivate property confirmation

App​

Open the property card actions

  • Go to [Properties] -> [All Properties].
  • Find the property card you want to update, then tap [More Operations].
  • Tap [Deactivate].
App property card more operations menu

Review the confirmation

  • The App shows a confirmation dialog before the status changes.
  • Review the warning that related units will also be deactivated together, then tap [Deactivate] only when you are ready to continue.
App property deactivation confirmation

Platform differences​

  • Web uses the [Deactivate] button in the property detail header.
  • App uses [More Operations] on the property card in [All Properties].
  • Both platforms block the action when the property still has active leases or tenant reservations.

Note:

  • Deactivating a property also deactivates its related units.
  • If the property still has active leases or tenant reservations, the system shows a blocker instead of the confirmation dialog.
  • After the change is completed, the property status becomes [Inactive].