ποΈ How do I add and manage photos for my properties?
Use the property detail [Overview] tab to manage property photos on Web and review the current photo section on App.
ποΈ How do I add and manage rental units under a property?
Review the units under a property, add a new unit, and understand which unit actions are available on Web and App.
ποΈ How do I add associated landlord tenancy information when adding a property?
Use the Web [Add Property] wizard to keep the property as [Charter] and complete the landlord tenancy information in the same setup flow.
ποΈ How do I centrally manage all my rental units?
Use [All Units] on Web and App to search, filter, and manage unit records across all properties from one centralized list.
ποΈ How do I search and filter properties in All Properties?
Use [All Properties] on Web and App to search, filter, and manage your property list from the current central inventory view.
ποΈ How do I find and view my landlord tenancy agreements?
Use [Landlord Tenancies] on Web and App to search landlord agreements, apply filters, and open the current detail tabs for a specific record.
ποΈ How do I handle outstanding bills and deposits during a landlord's Check-out?
Review the remaining outstanding bills and deposit balances for an ended landlord tenancy on Web and App.
ποΈ How do I manually add a new property?
Use the Web [Add Property] wizard to manually create a new property and complete the required setup steps.
ποΈ How do I process a Check-out for a landlord?
Use Web [Landlord Tenancies] to send the landlord move-out notice, complete the move-out details, review billing settlement, and finish the landlord check-out flow.
ποΈ How do I renew an expiring landlord tenancy agreement?
Renew an expiring landlord tenancy from [Landlord Tenancies] on Web or App and complete the next-term setup.
ποΈ How do I set a property's status to "Inactive"?
Use [Deactivate] in Web or the property card's [More Operations] menu in App to make a property inactive when there are no active leases or reservations.
ποΈ How do I upload photos for an individual rental unit?
Upload unit photos from [Unit Images] in Web or [Unit Photos] in the App edit page.
ποΈ How do I use a template to bulk import multiple properties?
Download the official `.xlsx` template, fill in the property and unit details, and import them from [All Properties] on Web.
ποΈ How to understand the "Occupancy Status" and "Detailed Status" of a rental unit?
Use [All Units] on Web or App to review a unit's current [Occupancy Status], [Listing Availability], and [Detailed Status].
ποΈ How to understand the status of a landlord tenancy?
Use [Rentals] -> [Landlord Tenancies] on Web and App to understand the current meanings of [Status], [Detailed Status], and [To-dos].