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How do I split a charge into installment charges?

Use [Split Charge] in [Financials] -> [Charges] to divide one eligible charge into smaller installment charges. The current split flow is available on Web only.

Entry:

  • Web: [Financials] -> [Charges]
  • App: No [Split Charge] entry. The current App only supports [Charges] list, filters, and [Charges Details].

Web​

Step 1 Open [Charges], find the unpaid charge you want to split, open the row [Actions] menu, then click [Split Charge].

Charges action menu for Split Charge

Step 2 In [Split Charge], first review [Original Charge Details], then set up the split plan:

  • Choose [Split Charge Count]. The current dialog supports 2, 3, 4, 5, or 6 split charges.
  • If every split charge should use the same due date, fill [Set Batch Due Date]. The date is applied to all generated split sections.

Split Charge setup

Step 3 Complete each generated split section, then submit the split:

  • Keep or adjust [Due Date] for each split charge
  • Enter the required [Description]
  • Enter the required [Amount]
  • Check [Current Amount] and [Amount To Be Settled]
  • When the total matches the original charge amount, click [Split Charge]

App​

The current App does not support splitting a charge.

You can still use the App to review the charge in [Financials] -> [Charges] and [Charges Details], including the overview, [Charge Record], and [Uploaded Files], but there is no [Split Charge] action, split count selector, batch due date field, or split form.

Platform differences​

TopicWebApp
Split entry[Charges] row [Actions] -> [Split Charge]Not supported
Split setup[Split Charge Count] and [Set Batch Due Date]Not supported
Split formPer-split [Due Date], [Description], and [Amount]Not supported
After submitThe [Charges] list refreshes after a successful splitNot supported

Note:

  • [Split Charge] is only available when the charge is still editable and unpaid.
  • The current Web code hides this action for partly paid or fully paid charges, completed deposit charges, and REFUND / OFFSET type charges.
  • The [Split Charge] button stays disabled until the total of all split amounts matches the original charge amount exactly.